Shipping policy

GIZMOS & MORE — SHIPPING, DELIVERY & PICKUP POLICY

SERVICE AVAILABILITY
Pickup, local delivery and Family Island shipping are available where offered at checkout or confirmed directly by us. Charges and service arrangements must be confirmed before dispatch.

PROCESSING & DELIVERY ESTIMATES
Orders are processed after any required payment verification and order confirmation.

Local deliveries may be grouped by route. Allow approximately 1–2 hours or longer after dispatch confirmation, depending on route, demand, traffic and weather. Estimates are not guaranteed appointment times unless expressly agreed.

CUSTOMER DETAILS
Provide an accurate location, reachable telephone number and any necessary access instructions. Keep your phone available while delivery is underway.

VEHICLE COLLECTION
For local deliveries, customers must meet the driver at the delivery vehicle. Drivers do not enter homes, workplaces or buildings. Please discuss any accessibility arrangements before dispatch.

MISSED DELIVERY
The delivery fee covers one delivery attempt unless otherwise agreed. If delivery fails because the customer is unavailable, cannot be reached or supplied incorrect details, an additional charge may apply for a further attempt. The charge will be disclosed before rearrangement.

No additional attempt fee applies where the failed delivery was our fault.

PICKUP
Wait for confirmation that your order is ready. Bring your order reference and proof of purchase. Tell us in advance if someone else will collect on your behalf.

FAMILY ISLAND SHIPPING
Dock or airport handover is available only by prior arrangement. Confirm the island, carrier, departure schedule, recipient details and applicable charges before ordering.

Carrier schedules and arrival times are outside our direct control. We will provide available handover confirmation. Responsibility for loss or damage will be assessed according to the circumstances and applicable law; carrier involvement does not automatically remove our obligations.

WEATHER & DISRUPTIONS
Flooding, unsafe conditions, transport interruptions and other disruptions may delay or suspend service. We will communicate material delays and discuss available options.

ORDER PROBLEMS
Inspect your order promptly. Report missing, incorrect or visibly damaged items as soon as reasonably possible, with photographs and packaging where available. A delayed report does not automatically remove statutory rights.

DELIVERY CHARGES
Charges for correctly completed delivery are generally non-refundable, except where repayment is required by law. For faulty or incorrectly supplied goods, contact us before arranging return transport so we can agree an appropriate method.

Delivery support: (242) 437-2267